New Viewtracker features for Cloud and Data Center

New features in both Cloud and Data Center

Our team was busy crafting new features for Viewtracker – Analytics for Confluence. Read below what’s new.

Filters

If you want to get specific insights into your Confluence Usage, Viewtracker’s filters are a convenient way to do so. With the new filters we added, you can:

• Filter by space status (current or archived),
• user’s login type: Logged in users vs. anonymous users (only Cloud),
• and active vs. inactive users.

Space Status Report

There is a new Analytics Report: the Space Status Report. It gives an overview of how active a space is. It shows the number of active users vs. inactive ones, which pages are being viewed, and what attachments are being accessed. Graphs help visualize trends and a heatmap shows when the space is busiest. Plus, it lists the most popular content. You can access the Report via Space Report. Find out more about the Space Report for Cloud and Data Center.

Tracking

We also made it easier for Administrators to control which aspects of your Confluence you want to track in Confluence Cloud and Data Center. In the tab “Manage Tracking,” Administrators can set preferences for Attachment tracking, Search tracking, and more.

Usability

By scrolling, you can now easily zoom into graphs:

New features – only Data Center

Tracking

For Viewtracker Data Center, it is now possible to exclude several user groups from tracking. Find more information here.

Running queries (only visible for administrators)

The “Running Queries” feature is a tool for administrators looking to enhance Viewtracker’s performance. This feature provides a real-time snapshot of all ongoing Viewtracker queries used to create the various Viewtracker reports. By accessing the “View queries” link, administrators can oversee the list of active queries, complete with details such as the query name, its start date and time, and the duration it has been running. This list updates every 30 seconds.

Administrators can cancel individual or all queries to free up resources and optimize the app’s performance.

Find out more about running queries in our documentation.

Import Views

When you first download Viewtracker Data Center, you want to try it out, see how it works and get some insights on Confluence usage in your company. However, since you only just downloaded the app, there probably hasn’t been much Confluence activity that Viewtracker could analyze.

With this new Data Center feature, you can import views that happened before Viewtracker’s installation. This will give you insights into Confluence usage in the past and will fill your Viewtracker reports with relevant information.

There are two ways to import views into Viewtracker:

• If you are new to Viewtracker, you can import views from the built-in Confluence Analytics and analyze this data with Viewtracker. We’ve compared the two analytics tools in a detailed blog post.

• If you have previously used Viewtracker on another Data Center or Server instance, you can import those Viewtracker views into your new Confluence Data Center instance.

To access this new feature, navigate to “Tracking” in the Viewtracker Analytics Cockpit and select “Import Views.” Follow the instructions in the interface to import existing views. If you need help, please check out the respective documentation page.

New features – only Cloud

Page Status

As you may have realized, Atlassian has introduced a new Confluence feature with which you can define the status of pages. By default, users can choose to set the status to “Rough draft,” “In progress,” and “Ready for review,” – but it is also possible to add your custom status. Viewtracker uses this feature as it is now possible to filter for page status specifically. To do so, go to the Space Report and choose “Filter by custom status.”