As a member of the HR team, it is essential for you that employees find the information they need. This could be information on onboarding new employees or how to apply for vacation. Analytics are necessary to understand whether this information is being found, what information may still be missing and what content is resonating. Let’s look at how the different roles of the HR team can use Viewtracker to gain new insights.
Your Confluence site is a hub for important company news, HR updates, and essential documents. Are your colleagues actually reading and finding value in this content?
Viewtracker – Analytics for Confluence’s built-in page report lets you get helpful Confluence statistics data to determine what content employees find useful. These help you, for instance, to refine onboarding documentation for new hires or other content that you are currently working on.
In the video below you will find out how to use Viewtracker in combination with Atlassian Intelligence to refine HR pages.
Viewtracker also has a search report that can be used, for example, to determine which terms are searched for but do not produce results. This feature can effectively be used to close knowledge gaps in Confluence. To learn more about the search report, check out the documentation on Cloud and Data Center.
In our demo video, Edmond from HR wants to know how his newly created HR space and its content perform. He can access this data with Viewtracker – Analytics for Confluence.
As a space admin, you want to manage these spaces more efficiently and get your team to create engaging content that brings value to your enterprise.
Thanks to Viewtracker – Analytics for Confluence’s built-in space and global reports, you can get all the data you need, such as page view statistics, usage statistics, and more, to create relevant policies. Depending on the privacy settings that you chose in Viewtracker, you can also find out if teams read HR compliance guides and announcements in Confluence.
You take on a leadership role in developing a positive culture at your enterprise. You consult the senior HR management on HR operations but need data to support your ongoing plans.
Viewtracker – Analytics for Confluence’s built-in global report allows you to monitor all tracked data in your department’s Confluence instance at one glance. This allows you to easily report to stakeholders on the effectiveness of company-wide HR policies and compliance standards. The Confluence analytics data also gives you insights into implementing high-level strategies and improvements. Exporting reports and using the data in other tools, such as Excel, is also possible.
The Viewtracker Content & Usage Report provides many helpful metrics and insights. Additionally, with Viewtracker’s search report, the HR team can identify and supply content users are looking for but cannot find. This also allows for content optimization to improve engagement and compliance.
Start supporting your human resources (HR) team today by using Viewtracker.
Try Viewtracker for free
📕 Suggested reading: Access our full feature comparison of Viewtracker vs. Confluence’s built-in Analytics.
